When it comes to legal consumers, their behavior, expectations, and habits are continuously evolving. Consumers have shifted from picking up the phone and calling a law office for legal advice to searching the internet for information and guidance regarding their legal matter. Where word of mouth was a primary generator of new business in the […]

While you may already have an established procedure for prospective clients, it is beneficial to revisit your intake process to see if any steps need to be reworked or eliminated, especially during the COVID-19 pandemic. Below are 4 tips to help improve your intake process to turn prospective individuals into signed clients. 1. Dedicate an […]

With modern-business changing every day, many law firms are now making their first impressions to potential clients over the phone instead of in-office meetings. When speaking to a potential client on the phone, you want to make sure that you are not only learning about their case but also assuring the caller that you are […]

With the COVID-19 pandemic leading to new realities for attorneys across the country, some firms may be seeing a lesser amount of cases coming in for practice areas that their firm typically handles. There are fewer drivers on the road, meaning less auto accident cases. Bars and restaurants are closed leading to fewer DUIs. With […]

Running any business during the COVID-19 pandemic can be challenging, but Law firms face a unique challenge as they pivot their operations like client meetings, court appearances, and case filings into a digital version.  While in-person meetings at the office have become few and far between, online activity has skyrocketed. According to Forbes.com, internet usage […]